Welcome to https://www.seluna.com.hk ("the Site"). These Terms and Conditions of online purchase, together with our Privacy Policy, Personal Information Collection Statement and Disclaimer, apply to your access to and use of the Site, and to your purchase of goods or services from 時尚天然水晶有限公司 ("the Company") through the Site. Please read these terms carefully before using the Site. By using the Site or any part of it, you confirm that you have read and agree to be bound by them.
Ordering and Prices
1. The prices and discounts of all goods are as displayed on the Site at the time.
2. All goods are settled in Hong Kong Dollars (HKD).
3. You must complete the billing and delivery details at checkout to place an online order.
4. The Company reserves the right to change prices without prior notice; all orders are confirmed at the Company's sole discretion and subject to stock availability.
Formation of Contract
5. After you complete checkout and payment, the Company will send a purchase receipt to your email address; however, the contract of sale is formed only once the Company has confirmed the availability of the goods and your order.
6. If the Company is unable to supply any goods or services in your order, we will notify you by phone or email on or before your requested delivery date and arrange a refund.
7. If you request a change of delivery address after an order is confirmed, the Company reserves the right to charge additional delivery fees.
Receipt and Inspection
8. You must inspect the goods upon receipt. If any goods are damaged or incorrectly delivered, please notify our Customer Service within seven (7) days of the date of receipt, in accordance with our Returns Policy.
9. The Company will assess whether your grounds for return or exchange are sufficient and reserves the right to accept or reject any such request.
Liability and Risk
10. Save for the refund or return situations set out in these Terms and rights that cannot be excluded by law, you bear the direct or indirect risks, losses and damages arising from transacting on the Site; nothing in these Terms excludes or limits any liability of the Company under law.
11. The Company will use reasonable efforts to deliver to the address you provide before the delivery date. If, due to reasons attributable to you, the goods remain undeliverable sixty (60) days after the delivery date, the Company reserves the right to deal with the goods, including rejecting any refund request.
12. The Company shall not be liable for any failure to supply goods or services due to force majeure (including but not limited to natural disasters, fire, flood, epidemic, accident, riot, war, government policy, strikes, or any circumstances beyond the Company's control).
Intellectual Property
13. The content of the Site, including but not limited to text, files, audio, sound, photographs, video, graphics and advertising content, is for your online viewing only and is protected by copyright, trademark, patent and other intellectual property laws. Any content you download is for private or non-commercial use only; without the Company's prior written consent, it may not be reproduced, copied, distributed, or used to create derivative works.
Restrictions on Use
14. You must not use the content of the Site for any unlawful purpose and are solely responsible for the process of transmitting information. You must not engage in unlawful activities, including but not limited to:
(a). activities that infringe others' privacy or harm their reputation, such as defamation, libel, harassment, stalking and threats; and
(b). producing or distributing information that is improper, abusive, defamatory, infringing, obscene, immoral or unlawful.
15. The Company, the Site and their employees and directors shall bear no liability or loss for any action taken or not taken by you in your online conduct.
General
16. No person or company other than the parties to the online purchase contract has any right under the Contracts (Rights of Third Parties) Ordinance (Cap. 623) to enforce these Terms.
17. These Terms and Conditions are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region (“Hong Kong”), and you agree to submit to the non-exclusive jurisdiction of the Hong Kong courts.
18. Each part of these Terms applies only to the extent permitted by the relevant law. If any part is prohibited or unenforceable in any jurisdiction, only that part shall be ineffective in that jurisdiction, without affecting the remaining parts or the validity, legality or enforceability of that part in any other jurisdiction.
19. The Company reserves the right to amend these Terms and Conditions at its absolute discretion at any time.
20. In case of any dispute, the Company reserves the right of final decision (without affecting your statutory rights).
