滿 HKD800 順豐免運

FAQ

If you have other pressing questions that we can't address here, please feel free to send us an email.

About Shopping

You can reach us via email at info@seluna.com.hk
Whatsapp (+852) 6606 1668
We aim to respond within 1 to 2 business days.

In-stock items are generally shipped within 2 to 4 business days. Pre-order products typically take 14 to 20 business days to ship. Local delivery usually takes about 1-3 business days.

For expedited orders (prepared within 1-3 business days), please email us at info@seluna.com.hk or call at 6606 1668 to see if we can accommodate your request.
If we are unable to meet your expected date, we reserve the right to decline your order.

At this time, we cannot process exchanges. If you need a replacement for the same item, please email info@seluna.com.hk

In view of hygiene issues, we only accept returns if the items have serious defects or are wrongly delivered. For details, please refer to our Exchanges and Returns Policy.

Yes, we ship our products worldwide by Hong Kong Speedpost / FedEx Express / DHL to ensure a fast and trustworthy delivery. For details, please refer to our Shipping and Handling.

Yes, please enter the code and address of the EF locker in the shipping address when check out.

We regret that we cannot cancel any orders that are already in process.

Your jewelry will arrive individually packaged in our custom boxes. Comes with a gift box, a jewelry pouch and a special SELUNA card explaining the jewelry's meaning. The packaging is as premium as the jewelry itself.

About Jewelry

Yes, the shape of the crystal beads can bring different effects to the wearer:

  • - Crystal points are particularly suited for directing energy.
  • - Spherical crystal beads aid in harmony and healing.
  • - Merkaba-shaped crystals help connect oneself with the spiritual plane, enhancing understanding of universal wisdom.
  • - Heart and egg-shaped crystals help to radiate the power of love.

After ordering a crystal bracelet, you need to provide us with your wrist size so we can adjust the bracelet to fit you.
Here’s how you can measure your wrist:
1. Use a flexible measuring tape.
2. If you don’t have one, use a string or strip of paper to wrap around your wrist.
3. Straighten it and measure the length to determine your wrist size.

If you wish to absorb the natural energy of crystals, it is recommended to wear them on your left hand. For instance, if you are experiencing poor luck or health issues, you should wear a clear quartz bracelet since clear quartz helps to enhance Yang energy and personal fortune. If you aim to boost your wealth, career, and romantic opportunities, then wearing the bracelet on your right hand is suggested. For example, wearing a pink quartz bracelet can release personal charm and enhance romantic fortune.

Generally, it is advisable not to wear more than three bracelets unless the bracelets share identical effects or their crystal colors are generative according to the Five Elements.

Mixing different crystal bracelets you like is generally fine. However, for individuals with sensitive constitutions, mixing crystals with potent effects may amplify the effects and become overwhelming. It is recommended to start with one bracelet and gradually add more.

The practice of differentiating between wearing crystals on the left or right hand originates from the Taoist Qigong principle of “energy entering from the left and exiting from the right.” According to Taoist tradition, universal energy flows in a pattern from left to right. Thus, wearing crystals on the left hand can channel their energy into the body, bringing positive energy and good luck. Crystals worn on the right hand can help expel negative energy and turbidity from the body, assisting in warding off negative energy intrusions. Therefore, whether to wear a crystal on the left or right hand depends on the effects you desire from the crystal.

For example, it is generally recommended to wear protective stones such as Black Agate, Black Tourmaline, Black Obsidian, and Black Rutilated Quartz on the right hand to shield against negative energies and protect against deceit. However, they can also be worn on the left hand to help cleanse personal negativity and calm emotions.

It’s best not to wear them while bathing! While some believe that bathrooms carry negative energy, the real issue is not water contact but the potential for chemical products used during bathing to cause oxidation and wear to most jewelry. Therefore, it’s best to remove all crystal jewelry before bathing.

Some crystals, like Moonstone and Labradorite, can aid sleep and generally do not disturb rest. However, others, like Carnelian, are energizing stones that could potentially disrupt sleep. If possible, give yourself and your crystals a rest during sleep, especially if they are particularly powerful. Crystals, like batteries, may need recharging; placing them on a crystal cluster for purification before sleep can be beneficial.

Buddhism teaches that all beings have been contaminated by ignorance since time immemorial, preventing them from seeing the true nature of things. Thus, chanting and consecration are used to develop our inherent wisdom and purify the body and mind. By consecrating crystals through Buddhist rites, we aim to erase these residual memories, invoking the presence of Buddhas and Bodhisattvas to bless and sanctify the items, turning them into protective talismans.

From a deeper religious perspective, consecrating crystals through rituals can ward off evil spirits, purify the body and mind, open up wisdom, and improve personal fortunes by selecting auspicious days for the ceremony, thus maximizing the original energy of the crystal items to their utmost spiritual potential.

There are several methods to demagnetize crystals, including using crystal clusters, sun exposure, and sea salt purification. However, each crystal's composition, texture, and crystallization method vary, and some crystals may fade in color after sun exposure or react negatively with sea salt. Therefore, care must be taken when choosing a method.

**The quickest, safest, most convenient, and effective method is generally using a clear quartz stone or crystal cluster. While other purification methods can demagnetize crystals, they do not recharge them. However, a clear quartz cluster can help demagnetize and recharge other crystals, activating and rejuvenating their energy. It is advisable to keep a clear quartz cluster weighing over 4 kilograms at home, not only for effective and rapid demagnetization and recharging of other crystals but also to adjust the home's magnetic field and protect against radiation.

Passing through fire at a temple is a method of receiving divine blessings and removing spiritual entities or negative energies. As the saying goes, "Sincerity makes the spirit responsive." Simply pray sincerely in front of the deity, place the crystal bracelet on the censer, turn it clockwise three times, and then counterclockwise three times to complete the process.

Avoid wearing the same crystal continuously every day; crystals need adequate rest. It is best to have at least three bracelets to rotate through. Each day, remove the worn crystal and place it on a clear quartz cluster for 24 hours to purify and recharge. Then wear another bracelet that has been purified, and so forth. This care allows the crystals to be well-maintained, enabling us to wear them for a longer time.

Crystals retain the magnetic fields they come into contact with, and each person's magnetic field is different, with unknown qualities. Wearing crystals that have unknown origins or have been worn by others might expose you to their magnetic influences. It's advisable to avoid wearing crystals that have been used by others to prevent the influence of residual magnetic fields and personal karma.

Yes, certificates can be obtained at your own expense from GIA or any major jewelry certification authority.

Yes, you can have the bracelet adjusted to your wrist size. Simply specify your wrist measurements in the comments when placing your order.

Everything in the world has a lifespan, and crystal minerals are no exception. They are living entities with their own life cycles.

The way you maintain them, your habits, and the amount of negative energy you need to release are direct factors that determine how long a crystal can serve you.

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